
Getting Help
Review this chapter if you encounter a problem with your projector.
If you are unable to solve a problem, this chapter also describes how to contact Mimio
Technical Support.
General Troubleshooting
Review this section if you encounter a general problem with your projector.
Projector stops responding to all controls
1. Press the power button to turn the projector off.
2. Unplug the power cord.
3. After 20 seconds, or longer, plug the power cord back in.
4. Press the power button to turn the projector on.
Lamp burns out or makes a popping sound
When the lamp reaches end of life, it burns out and may make a loud popping sound.
The projector will not turn on again until the lamp module is replaced. For information
about replacing the lamp, see Replacing the Lamp on page 38.
Image Troubleshooting
Review this section if you encounter a problem with the projector image.
No image is displayed
n Ensure all cables and power connections are correctly and securely connected as
described in Connecting the Projector on page 15.
n Ensure the pins of connectors are straight and not broken.
n Ensure that the projection lamp is securely installed.
n Ensure that the Blank feature is turned off.
A partial, scrolling, or incorrect image is displayed
n Press ReSync on the remote control.
If you are using a computer as the input source, do the following:
1. Verify that the display resolution setting for your computer is set at 1080p or
lower.
Refer to the documentation for your computer for information about changing the
display resolution for your computer.
If you experience difficulty changing resolutions or your monitor freezes, restart
all equipment including the projector.
2. If you are using a notebook computer, press the keyboard buttons needed to toggle
the output setting.
Kommentare zu diesen Handbüchern